Tips_and_Troubleshooting


Creating a Basic Loyalty Program in Retail Management Hero (RMH)

 Retail Management Hero’s RMH Loyalty is flexible, powerful and user-friendly, with three types of point collection and seven types of point redemption. You can refine your own rules for collecting and redeeming points and tailor to fit your needs and customer base. By Josh Plumlee, Service Technician This article assumes you have already installed and configured Retail Management Hero (RMH) for operational use. RMH Loyalty is a complimentary add-on (extension) to RMH POS Software. It […]


Reducing Retail Product Setup Errors in Microsoft Dynamics

There is a little-known mechanism in place to reduce errors and missing values as your team creates new items in Microsoft Dynamics AX or Microsoft Dynamics 365 software called Mandatory check. This feature is particularly helpful for organizations where retail operations personnel create new products. By Andrew Reeck, Microsoft Dynamics Implementation Consultant In a retail environment, there are unique settings that must be configured on every product in order for them to perform properly through […]


How To Reduce Credit Card Processing Fees

No one likes to spend money they don’t have to. Even though payment processor fees are a small percentage of the cost of a transaction, when you have many transactions the costs start to add up. Fortunately, there is often a way to reduce these transaction fees. By Reid Phillips, Senior Software Engineer When a point of sale (POS) communicates transaction details via a request to a payment processor, the POS must minimally include certain […]

reduce credit card processing fees

Create Retail ‘Happy Hour’ in Microsoft Dynamics

Microsoft Dynamics supports any number of discount scenarios to meet practically every retailer’s business needs. By Andrew Reeck, Microsoft Dynamics Implementation Consultant Happy Hour pricing is a great way to drive customer business to certain days of the week or times using incentive pricing and or other benefits. Happy Hour is typically considered a pricing strategy exclusive for bars and restaurants but retailers are finding innovative ways to implement happy hour pricing in all types […]