Microsoft Dynamics


Best Practices for Using Microsoft RMS with Windows 10

Using Microsoft RMS with Windows 10 OS? Windows 10 is a great Operating System, but it has a few new features that can cause issues when used with POS software such as Microsoft RMS. By Sean Pride, Service Technician To date, most Microsoft RMS and Windows users have probably upgraded to Windows 10. Windows 10 is a great Operating System, but it has a few new features that can cause issues when used with POS […]


Troubleshooting SQL Database Connection Issues

If you are receiving the “Connect to Server” error when working with your SQL database connection, there are a few basic troubleshooting tips for you to follow that may help to resolve the database connection issues. Below are five steps you can take to troubleshoot the connection. If you need more advanced assistance after taking these steps, our technical services team can help.  By Josh Plumlee, Service Technician When you receive the SQL Database connection […]


Go Mobile with the Touch Dynamic Quest Tablet and Vantiv VIPay

Compatible with Microsoft RMS and Retail Management Hero software solutions, the Quest III Windows tablet will help you line bust and manage inventory from an encrypted tablet POS solution! New West has teamed up with Touch Dynamic and Vantiv (now Worldpay) merchant services to present our configuration of the Quest III tablet point of sale solution. Installed with Microsoft RMS or Retail Management Hero and paired with Vantiv VIPay Mobile merchant services, we can provide […]


Microsoft Dynamics Software Transition Policy

There are several transition options available to existing Microsoft Dynamics customers. Special pricing is available for our Microsoft Dynamics customers interested in reinventing their company in a cloud-based, intelligent business application world. Eligibility Existing customers, as of October 31, 2016, with either an active online subscription or enrolled in the Enhancement Plan or Software Assurance, may transition a license from a Microsoft Dynamics Product Line to Microsoft Dynamics 365. The License Transition Policy applies to the […]


Reducing Retail Product Setup Errors in Microsoft Dynamics

There is a little-known mechanism in place to reduce errors and missing values as your team creates new items in Microsoft Dynamics AX or Microsoft Dynamics 365 software called Mandatory check. This feature is particularly helpful for organizations where retail operations personnel create new products. By Andrew Reeck, Microsoft Dynamics Implementation Consultant In a retail environment, there are unique settings that must be configured on every product in order for them to perform properly through […]


Create Retail ‘Happy Hour’ in Microsoft Dynamics

Microsoft Dynamics supports any number of discount scenarios to meet practically every retailer’s business needs. By Andrew Reeck, Microsoft Dynamics Implementation Consultant Happy Hour pricing is a great way to drive customer business to certain days of the week or times using incentive pricing and or other benefits. Happy Hour is typically considered a pricing strategy exclusive for bars and restaurants but retailers are finding innovative ways to implement happy hour pricing in all types […]