Resource Library


Point of Sale Software and Hardware ↓
Modern Suite Retail Management ↓
Tips and Troubleshooting ↓
Security and Backup ↓
Software Development ↓
eCommerce ↓

New West Techologies, Inc. is committed to keeping you informed about your retail point of sale system.
Our resource library will continually be updated with relevant information that will provide practical solutions, insights, and analysis.

Point of Sale Software and Hardware:

Demo: SpotLight Discount Manager for RMH
Demo: SpotLight Discount Manager for RMH
Demo: SpotLight Discount Manager for RMH   This video demonstration reviews our SpotLight Discount Manager software for Retail Management Hero (RMH). >>Learn More Download SpotLight Discount Manager for Retail Management Hero (RMH).  
READ MORE →
Why Choose Windows-Based Retail POS Systems
Why Choose Windows-Based Retail POS Systems
Why Choose Windows-Based Retail POS Systems There are a number of considerations to account for when selecting your retail point of sale (POS) system—hardware, software, peripherals, features, and so much more. One of the...
READ MORE →
Blockchain and Its Retail Potential
Blockchain and Its Retail Potential
Blockchain and Its Retail Potential “The blockchain is an incorruptible digital ledger of economic transactions that can be programmed to record not just financial transactions but virtually everything of value.” ~Don & Alex Tapscott, authors...
READ MORE →

Modern Suite Retail Management:

Modern Suite Webinar
Modern Suite Webinar
Modern Suite Webinar   This video is recorded from our live Modern Suite Webinar held on March 22, 2022. This cut includes the webinar slide deck software review and the software demonstration. Polls and...
READ MORE →
Demo: Modern Suite for RMH and RMS
Demo: Modern Suite for RMH and RMS
Demo: Modern Suite for RMH and RMS   This video demonstration reviews our Modern Suite software for Retail Management Hero (RMH) and Microsoft RMS. >>Learn More Download Modern Suite for Retail Management Hero (RMH)...
READ MORE →

Tips and Troubleshooting:

Store and Forward Versus Offline Support
Store and Forward Versus Offline Support
Store and Forward Versus Offline Support Does your payment solution offer Store and Forward functionality or Offline Support? If you are unsure about this, it’s time to check. What will happen to your store...
READ MORE →
Create Retail ‘Happy Hour’ in Microsoft Dynamics
Create Retail ‘Happy Hour’ in Microsoft Dynamics
Create Retail ‘Happy Hour’ in Microsoft Dynamics Microsoft Dynamics supports any number of discount scenarios to meet practically every retailer’s business needs. By Andrew Reeck, Microsoft Dynamics Implementation Consultant Happy Hour pricing is a...
READ MORE →

Security and Backup:

Point of Sale Security Best Practices
Point of Sale Security Best Practices
Point of Sale Security Best Practices Enterprises should take several measures to improve point of sale security, prevent POS malware infections and avoid POS data breaches. By New West Technologies Service Team There are...
READ MORE →
Backing Up Your RMH Database
Backing Up Your RMH Database
Backing Up Your RMH Database By Eric Green, CRO, Project and Service Manager Regular RMH database backup is one of the most important things you can do for your store. If you do not...
READ MORE →
What is Transport Layer Security (TLS)?
What is Transport Layer Security (TLS)?
What is Transport Layer Security (TLS)? Secure Socket Layer (SSL) and Transport Layer Security (TLS) are critical to ensuring that systems are secure when communicating information between sources, such as merchant services transactions and...
READ MORE →
Network Hardware: To Lease or To Buy?
Network Hardware: To Lease or To Buy?
Network Hardware: To Lease or To Buy? Internet Service Providers advertise their devices as being convenient and easy to set up and activate and there is no refuting that claim. Leasing a modem from...
READ MORE →

Software Development:

Software Engineering Planning
Software Engineering Planning
Software Engineering Planning During the process of defining the functional requirements, there are three pitfalls to watch out for. Are the requirements realistic? Are they consistent? Are they complete? By Reid Phillips, Senior Software...
READ MORE →
Introduction to Software Engineering
Introduction to Software Engineering
Introduction to Software Engineering By Reid Phillips, Senior Software Engineer I have an idea for some software. Now what? The processes associated with taking an idea for software and turning it into a reality...
READ MORE →

eCommerce:

Online Retail’s Bot Problem
Online Retail’s Bot Problem
Online Retail’s Bot Problem Bots are a fact of life these days and can account for up to 40-60% of web traffic on a retailer’s site. Online retailers might know how much of their...
READ MORE →