Retail Management Hero

New West’s RMH Extensions

Retail Management Hero (RMH) and RMH Central provide a complete, industry-leading point of sale (POS) solution designed specifically for single and multi-location retail establishments.

Comprehensive Point of Sale Solution:

Scalable POS platform for single and multi-store retailers
Highly customizable and intuitive user interface with touchscreen optimization
Windows-based on-premises solution
Easy upgrade from Microsoft RMS – keep RMS data, use existing hardware
Complete POS solution for sales and back-office management

POS Screen - Light Theme — RMH POS – Light Theme

POS Screen - Dark Theme — RMH POS – Dark Theme

Inventory Management:

Optimize inventory management
POS, purchasing, transfers, customers, accounts receivable, and more
Back-office functions include omnichannel, loyalty, promotions, e-commerce
Customer purchase history – insights into what your customers purchase most
Serialized items, ad-hoc line items, charges, input by weight, layaways, quotes, and work orders

Flexible Solution:

Verticals: Fashion, Grocery, Thrift, Bookstore, Hardware, Automotive, Convenience, Apparel, Sporting Goods, Liquor and Bottle Shops, Wine and Spirits, Gift, Comic Book Shops, and other Specialty Retail
Wizards for task automation and optimization
Built-in receipt, label, and report designer
Extendable, customizable, scalable – allows many third-party integrations and app services with hundreds of existing partners and add-ons
Open architecture and robust API
Perpetual and SaaS licensing options

Payment Processing:

Accept EMV, gift cards, EBT, cashback, and more
Match your payment processing requirements
Options for direct acquiring, gateway, e-commerce, and hardware
Variety of payment processing options for the processor of choice
Cardconnect, International Bancard, Global Payments Integrated, Worldpay, Givex, and Valutec integrations by New West

Reporting:

Inventory analysis for automation and operations insight
Track sales and see how customers interact with products and promotions
Product movement reports
Sales forecasting – predict future sales based on historical data
Custom reports for inventory, real-time sales data, and customer transactions – create and customize your own based on your requirements

RMH Central Features:

Streamline multi-store retail management
Configure and manage your enterprise from one central location for accuracy, visibility, and better decision-making
Data transfers are fast, secure, and reliable, and leverage the latest network communication technologies
The solution can support an unlimited number of stores when each has at least one POS station running the RMH Store solution
Enterprise-level item setup and management
Unified stock system to connect suppliers, POs, invoices, credits, transfers in, and transfers out movements
Instant updates – all stores stay up to date and automatically reconnect lost connections

Centralized reporting for all stores for clear operations visibility
Localization for multiple languages, taxation methods (including VAT), and payment options for many regions
Accounts receivable – manage financials with a centralized view of billing
Centrally manage enterprise pricing, sales, discounts, and promotions across stores
Gift and loyalty – reward loyal customers and offer bonus programs like incentive groups, collections, redemptions, accelerators, and more
Departments and categories
Regional store groupings

Store Manager View - Merchandising — Store Manager View – Merchandising

RMH Central Manager - Detailed Sales Report - 3 Stores — RMH Central Manager – Detailed Sales Report

RMH Central Manager - Purchase Orders View — RMH Central Manager – Purchase Orders View

Contact Us today for more information about how we can help you implement Retail Management Hero as a fresh new system installation or an upgrade from your current software and together we can take your company forward into the future!