Technical Support


Tech Support - 24/7/365

24/7/365 Technical Support:
800-466-7839 | 503-235-4656
[email protected]
or submit the form below.


At New West Technologies, we are committed to providing you fast, friendly, and knowledgeable support for your point-of-sale solutions: software, hardware, merchant services, and other technical matters.

Talk with a live person who will assess and direct your needs and provide the best results. With support options available 24 hours a day, 365 days a year, your emergencies become our emergencies, and your success is our success.

New West is equipped with a team of certified technicians with a passion for what they do, armed with 30 years of experience in the industry. Whether it is ongoing system maintenance, a one-time need, or emergency support – we’ll take care of you.

On-site, online, or by phone, we offer support by the hour as well as ongoing support and maintenance plans. No matter the level of support required, New West has a package tailored to your business.

Our regular business hours are Monday through Friday, 8:30 AM PST to 5:00 PM PST. Open a support case by calling our offices at (800) 466-7839, emailing [email protected] or submitting your request via the form below.

Technical Support Request (* indicates required field):

    First Name *

    Last Name *

    Company *

    Email Address *

    Phone Number *

    Subject *

    Support Request Detail *