Last Mile Deployment

Need help with in-store payments or POS hardware rollouts? We can help take your project the last mile!

Let New West Technologies, Inc. become your trusted go-to partner for your client’s in-store hardware and merchant services needs. For 30 years we have been focused on helping retailers and partners increase profitability and efficiency, bringing the best-of-breed hardware and payment systems integration. Partner with us today and we can enhance available services to your clients and boost your rollout capacity!

Last Mile Partner Services Options:

Let’s Plan Your Next Mile

Payment Integration Solutions (Software & Hardware)
  • Payment Connectors for:
    • Retail Management Hero
    • Microsoft Dynamics 365
    • Microsoft Dynamics AX 2012 R3
      • MPOS & EPOS
    • Microsoft Dynamics RMS
  • Liaise with Merchant Processor
    • Obtain Parameter/VAR Sheets
    • Payment Terminal Encryption
  • Payment Terminal Configuration and Deployment
    • Prepare Deployment Plan
    • Prepare Cut-over Plan
Payment Integrations
Hardware Deployment Planning
Strategic Deployment Planning – Hardware
  • Determine Goals and Objectives of the Project
  • Define the Scope of Work and Deliverables
  • Quantify the Sites, Seats, Users, and Locations
  • Describe the Installation, Configuration, and Operational Processes that will be Modified as a Result of the Deployment Process
  • Describe the Factors Necessary for Deployment and Transitioning
  • Identify the Individual Tasks Associated with the Installation of Equipment/Software/Hardware etc.
  • Define Roles and Responsibilities of All Parties
  • Prescribe the Ideal Hardware Solution Stack Based On Business, Technical and Functional Requirements
Resources & Schedule Planning
  • Work with the Client to Finalize the Installation Plan, Training Plan, Communication Plan, Schedule, and Other Deployment Documents
Resource and Schedule Planning
Risk Assessment
Risk Assessment
  • Clarification of Assumptions
  • Outline of Dependencies
  • Review of Constraints
Site Preparation & Readiness
  • Identify the Steps Necessary to Assist the Customer in Preparing the Target Site
  • Site Survey
    • Layout and Site Diagram
    • Environment Assessment and Health Check
    • Network and Connectivity Assessment
  • Installation Considerations
    • Safety
    • Code and Industry Standards
    • Installation Planning
    • Weather and Productivity
    • Installation Site Maintenance
    • Installation Records
Site Prep and Readiness
Hardware Procurement
Hardware Procurement
  • Determine Best of Breed Hardware Solution
  • Source and Quote Hardware Peripherals
  • POS Workstations, Printers, Scanners, Pole Displays, Etc.
  • Plan Timeline for Procurement
  • Order Processing and Tracking
  • Delivery Confirmation
Staging & Go-Live Planning
  • Cut-Over Planning
  • Verification that Equipment and Software Is Properly Installed
  • Verification that Each Subsystem is Communicating Properly
Go-Live Planning
Production Rollout
Production Roll-out (Boots on the Ground)
  • Staging and Pre-Deployment Review
  • Resource Allocation
  • Travel and Equipment Delivery Logistics
Project Close
  • Obtaining Sign Off
  • Review of Lessons Learned
  • Transition Project to Appropriate Support Team
Project Close
Production Rollout
Post Implementation Support
  • First Level Support for Hardware and Payments, Including Warranty Repair, Management, and Asset Tracking

As your trusted Dynamics 365, AX, RMS, and Retail Management Hero (RMH) Partner, we can take the best approach for you. Whether your team needs the addition of experienced merchant services integration deployment, hardware procurement, and staging, or on-the-ground production rollout, our team will join with yours to create the best environment for your customers. Our company offers a wealth of retail knowledge and experience, as well as 24/7/356 technical support.

Let us deliver the last mile of your client’s retail implementation.

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