Retail Management Hero


New West Wins Top RMH Partner

New West Wins Top RMH Partner 2021 New West received the 2021 awards for RMH Partner of the Year, RMH Top Reseller, and an RMH Individual Excellence Award. The 3rd Annual Retail Management Hero Partner Conference was held virtually in early November 2021 and proved to be an informative opportunity to network with other RMH Partners. This year’s theme “Beyond RMS” included information-filled presentations, reseller discussion panels, and a networking Town Hall with the RMH […]


CIO Review Feature: En Route to Seamless Transactions

CIO Review Feature: En Route to Seamless TransactionsMost Promising Payment and Card Solution Providers 2021 New West Technologies, Inc. is named as one of the top 20 Most Promising Payment and Card Solution Providers 2021 by CIO Review in their annual list of companies at the forefront of providing Payment and Card solutions and transforming businesses. Read the full feature article about how New West puts our customers “En Route to Seamless Transactions” here. Learn […]


Demo: Retail Management Hero Point of Sale Review

Demo: Retail Management Hero Point of Sale Review This Retail Management Hero (RMH) point of sale software demo overviews the software processesthat can be performed by cashiers.   Retail Management Hero is a complete point of sale solution that enables retailers to efficiently manage all point of sale and back-office activities. Packed with functionality to optimize inventory management and remove the guesswork from purchasing decisions, RMH is a standalone software system that helps small to […]


Tutorial: How to Upgrade Retail Management Hero

Tutorial: How to Backup and Upgrade Retail Management Hero

Tutorial: How to Backup and Upgrade Retail Management Hero   This video is a tutorial about how to backup the database and upgrade your Retail Management Hero (RMH) point of sale and back office software the latest available version.>>Learn More about RMH Download Retail Management Hero Installers  


Demo: Retail Management Hero Store Manager Review

Demo: Retail Management Hero Store Manager Review This Retail Management Hero (RMH) demonstration overviews the administrative software processes that can be performed by store managers.   Retail Management Hero is a complete point of sale solution that enables retailers to efficiently manage all point of sale and back-office activities. Packed with functionality to optimize inventory management and remove the guesswork from purchasing decisions, RMH is a standalone software system that helps small to medium-sized store […]


New West Technologies Partners with International Bancard

New West Technologies Partners with International Bancard on RMH Payment Integration

New West Technologies Partners with International Bancard on RMH Payment Integration International Bancard and New West Technologies Partner to release new integration for Retail Management Hero point of sale platform. International Bancard, the Detroit-based payment acceptance technology provider, and Portland-based New West Technologies, Inc, have partnered to provide groundbreaking integrated payment solutions. With this partnership, International Bancard and New West Technologies combine fully integrated, proprietary end-to-end, payments technology, award-winning software development, and national, multi-channel distribution […]


Troubleshooting SQL Database Connection Issues

Troubleshooting SQL Database Connection Issues If you are receiving the “Connect to Server” error when working with your SQL database connection, there are a few basic troubleshooting tips for you to follow that may help to resolve the database connection issues. Below are five steps you can take to troubleshoot the connection. If you need more advanced assistance after taking these steps, our technical services team can help.  By Josh Plumlee, Service Technician When you […]