Tips_and_Troubleshooting


Modern Suite Tutorial Video: Software License Activation Steps After Purchase or Renewal

Modern Suite Tutorial Video: Software License Activation Steps After Purchase or Renewal   This video is a tutorial about how to activate your purchased or renewed license in Modern Suite forRetail Management Hero (RMH) and Microsoft Retail Management System (RMS). >> Learn More about Modern Suite Download Modern Suite for Retail Management Hero and Microsoft RMS  


Tutorial - Upgrade your Modern Mobile Suite

Tutorial: Upgrading Modern Suite to the Latest Version

Tutorial: Upgrading Modern Suite to the Latest Version   This video is a tutorial about upgrading Modern Suite license to the latest available software version for Retail Management Hero (RMH) and Microsoft Retail Management System (RMS). Learn More about Modern Suite Download Modern Suite for Retail Management Hero and Microsoft RMS  


Best Practices for Using Microsoft RMS with Windows 10

Best Practices for Using Microsoft RMS with Windows 10 Using Microsoft RMS with Windows 10 OS? Windows 10 is a great Operating System, but it has a few new features that can cause issues when used with POS software such as Microsoft RMS. By Sean Pride, Service Technician To date, most Microsoft RMS and Windows users have probably upgraded to Windows 10. Windows 10 is a great Operating System, but it has a few new […]


Troubleshooting SQL Database Connection Issues

Troubleshooting SQL Database Connection Issues If you are receiving the “Connect to Server” error when working with your SQL database connection, there are a few basic troubleshooting tips for you to follow that may help to resolve the database connection issues. Below are five steps you can take to troubleshoot the connection. If you need more advanced assistance after taking these steps, our technical services team can help.  By Josh Plumlee, Service Technician When you […]


Store and Forward Versus Offline Support

Store and Forward Versus Offline Support Does your payment solution offer Store and Forward functionality or Offline Support? If you are unsure about this, it’s time to check. What will happen to your store if the internet stops working? You can’t make a credit card sale without the internet. What happens if your store server breaks down? You can’t complete transactions if your store database is offline. By Eric Linscheid, Quality Assurance Engineer When your […]