News & Events


Social Distance Shopping: Why NFC Payments Make Sense

Social Distance Shopping: Why NFC Payments Make Sense Near-Field Communication (NFC) touchless payments (Apple Pay, Google Pay, Samsung Pay, etc.) accommodate physical distancing at the point of sale, as the WHO encourages the use of contactless payments due to COVID-19. The narrative of COVID-19 continues to evolve and many of us – merchants and customers alike – are more acutely aware of the effects that reducing the amount of contact, in public, have in preserving […]

NFC and Contactless Payments

Modern Suite Tutorial Video: Software License Activation Steps After Purchase or Renewal

Modern Suite Tutorial Video: Software License Activation Steps After Purchase or Renewal   This video is a tutorial about how to activate your purchased or renewed license in Modern Suite forRetail Management Hero (RMH) and Microsoft Retail Management System (RMS). >> Learn More about Modern Suite Download Modern Suite for Retail Management Hero and Microsoft RMS   ShareTweet


Tutorial: Upgrading Modern Suite to the Latest Version

Tutorial: Upgrading Modern Suite to the Latest Version   This video is a tutorial about upgrading Modern Suite license to the latest available software version for Retail Management Hero (RMH) and Microsoft Retail Management System (RMS). Learn More about Modern Suite Download Modern Suite for Retail Management Hero and Microsoft RMS   ShareTweet

Tutorial - Upgrade your Modern Mobile Suite

Prevent Malware: Upgrade Network Security Devices

Prevent Malware: Upgrade Network Security Devices Malware Notice on Over 500,000 Network Devices: Upgrade Your Network Security Devices Today In order to keep you informed of new developments in security risk, please be aware that there has recently been active router malware dubbed “VPNFilter” making the rounds that affects consumer-grade routers made by Linksys, MikroTik, Netgear, TP-Link and other on network-attached storage devices. According to researchers at Cisco and Symantec, hackers possibly working for an advanced […]


Go Mobile with the Touch Dynamic Quest Tablet and Vantiv VIPay

Go Mobile with the Touch Dynamic Quest Tablet and Vantiv VIPay Compatible with Microsoft RMS and Retail Management Hero software solutions, the Quest III Windows tablet will help you line bust and manage inventory from an encrypted tablet POS solution! New West has teamed up with Touch Dynamic and Vantiv (now Worldpay) merchant services to present our configuration of the Quest III tablet point of sale solution. Installed with Microsoft RMS or Retail Management Hero […]


What is Transport Layer Security (TLS)?

What is Transport Layer Security (TLS)? Secure Socket Layer (SSL) and Transport Layer Security (TLS) are critical to ensuring that systems are secure when communicating information between sources, such as merchant services transactions and online payments. What are SSL and TLS and how do they affect your business? By Brian Chow, Chief Technology Officer You’ve probably heard about Secure Socket Layer (SSL) and Transport Layer Security (TLS). You may have even gotten a notice that […]


Microsoft Dynamics Software Transition Policy

Microsoft Dynamics Software Transition Policy There are several transition options available to existing Microsoft Dynamics customers. Special pricing is available for our Microsoft Dynamics customers interested in reinventing their company in a cloud-based, intelligent business application world. Eligibility Existing customers, as of October 31, 2016, with either an active online subscription or enrolled in the Enhancement Plan or Software Assurance, may transition a license from a Microsoft Dynamics Product Line to Microsoft Dynamics 365. The License […]


Vantiv to Release VIPay Merchant Services Integration for Retail Management Hero (RMH)

Vantiv to Release VIPay Merchant Services Integration for Retail Management Hero (RMH) Symmes Township, Ohio – November 10, 2017 – For retailers using Retail Management Hero (RMH) point of sale software, there is a new merchant services option available with Vantiv VIPay for Retail Management Hero. Clients with Microsoft Dynamics have already been using VIPay with great success since 2016 and Vantiv has expanded their integration options to the RMH market. Vantiv VIPay is an […]


Blockchain and Its Retail Potential

Blockchain and Its Retail Potential “The blockchain is an incorruptible digital ledger of economic transactions that can be programmed to record not just financial transactions but virtually everything of value.” ~Don & Alex Tapscott, authors Blockchain Revolution (2016) By Dan King, President The blockchain is a way of digitally recording data and transactions, allowing digital information to be distributed but not copied. Mostly known and originally devised for its ties to Bitcoin, blockchain has an intriguing […]


Vantiv VIPay Merchant Services for RMS Now Available in Canada

Vantiv VIPay Merchant Services for RMS Now Available in Canada Symmes Township, Ohio – November 1, 2017 – Vantiv has a new integration available for Microsoft Dynamics RMS users in Canada. There is now a version of VIPay for Microsoft RMS payment processing for Canadian retailers. Features include EMV, contactless Apple Pay, Android Pay, Debit and more, all certified on the Verifone VX805 device. Since early 2016, Vantiv has been onboarding Microsoft Dynamics RMS retail […]